How to Apply for a Permit
If you are a contractor, you must have an account to apply for a permit online.
(see How to Create an Account ). Once you have created an account, contact the Planning and Development Department at (770) 487-5731 to link your account. We will need your email address that you used to create your online account. You will not be able to apply for permits online until you have done this. Creating an account will allow you to apply for a permit on any property in the City.
Homeowners do NOT need to create an account to request a permit on their property. However, if your permit requires a review and the review is not approved you will need to create a user name and login in order to submit revised documents for review.
Before applying for a permit, please visit the Permits page or the Trade and Irrigation page to learn about the documents required for the type of permit you wish to apply for. Be sure to to fill out the building application form or the trade application and affidavit, as applicable, and include it with the documents for your online application. Most permits require a Site Plan. To meet this requirement, the fence, pool, shed, or etc. that you are requesting a permit for shall be drawn on a survey or plat of your property showing dimensions to the property lines.
First Log onto the Permitting Portal by clicking the link or copying this address into your web browser:
Select "Apply for a Permit" in the left menu bar, as highlighted in the graphic.
Select a property where you want to apply for a permit. You can search by name, address, or parcel number. If you are a contractor you must first log in with your user name and password.
Choose the permit type and input the work description. This information will print out on the final permit.
Enter application details.
Verify your contact information. If you are a property owner, you will be asked to check the box to verify your rights to submit a permit for that property. If you are a contractor, verify that your information is correct.
Depending on the permit type you are applying for, a licensee may be required (as seen below). If so, select from the list as shown. Be sure to check the ’Select’ box. If there are no licensees in the list then you must add them to your account before you can continue. Once a licensee is selected, choose the parties that you want to receive e-mail notifications when the permit status changes.
If you would like to add additional names to the ’Select Parties to Notify’ list, select the ’Add Additional Names’ box as seen below and fill in the title of the person you wish to add when the dialog box pops up. If you do not wish to add names, click ’Next’ to continue to the next step.
Next, fill in the contact information for the name you are adding and click ’Next’ to continue to the next step.
Identify the fees needed for the permit and enter the quantity. These are for your estimate needs only; the City will calculate the actual fees and notify you with the required payment due when your application has been accepted.
You may skip this step if you would like by clicking the "Next" button.
All permit types require that you attach documents for the City to review. These required documents will be listed on this page; a yellow triangle indicates that you must include that document with your application. Use the hyperlinks in the blue box to download required forms.
Most permits require a Site Plan. To meet this requirement, the fence, pool, shed, or etc. that you are requesting a permit for shall be drawn on a survey or plat of your property showing dimensions to the property lines.
Only PDF files will be accepted. Any other file type will be rejected and your permit will be delayed until the correct file type has been submitted. File sizes must be less than 50 MB.
If we have any questions about your application, we will send an e-mail to the address provided on the application for clarification.
Verify that your information is correct and make any changes as needed. Click the ’Submit’ button at the bottom of the page to complete your application.
You will see this screen if your submission was successful.
Once your application has been accepted by the Building Department, you will receive an automatic e-mail with a link to pay the permit fees online. You may use this link to go directly to your invoice, or you may view all of your invoices linked to your account.
Permit and Plan reviews cannot begin until the review AND permit fees are paid. Plan review fees are non-refundable. Permit fees may be refunded if the permit is cancelled before work begins.
Projects including fire suppression systems, fire alarms, and other specialty fire systems will have additional fees. Contact the Fire Marshall for further permit and fee information.
The time clock for reviews begins ONLY after payment of the fees are made. Payment options include online, at our main desk, or via check mailed to our office.
Please note, we do not accept AMERICAN EXPRESS.